Local Waifu is built by one person. There is no support team, no chatbot, no ticket system that loses your message. Pick the channel that fits and you'll get a reply.
Bug reports, feature requests, refund questions, GDPR / privacy inquiries, press, partnerships, anything.
Response within 3 business days. Solo dev, no SLA.
If you can reproduce a bug or have a feature idea, an issue beats an email, easier to track and discuss publicly.
Public. Triaged weekly.
Settings → Feedback opens a form that submits a structured report (no PII unless you include it). Useful for crashes or weird behavior you can't easily screenshot.
Same response time as email.
Who's behind this?
Local Waifu is a product of Lumizone, a one-person shop based in Poland. Łukasz Blania, engineer, the person who picks up the email, the person who wrote the model picker, the person who'll reply if your renewal looks off. No outsourced support, no offshore desk, no chatbot mediator.
What to include
If you're reporting a bug, the more of these you can send, the faster I can help:
- What you did, what you expected, what happened instead.
- App version (Settings → Advanced → version) and macOS version.
-
Relevant log lines from
~/Library/Application Support/com.lumizone.localwaifu/crash.log. - Screenshots if it's a UI thing.
For refunds and licensing, just include your Dodo order email so I can look it up.